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Salesforce Certified Community Cloud Consultant Sample Questions (Q282-Q287):

NEW QUESTION # 282
Universal Containers needs to create a Support Community with the following requirements:
* Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.
* A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.
* Customer users must be able to collaborate with all Community users.
What two things should a Salesforce Admin do to accomplish this? (Choose two.)

A. Set up Delegated Admin access for customer users.
B. Enable Super User access for customer users.
C. Create a Sharing Set on the Case object.
D. Select the Community User Visibility checkbox.

Answer: B,D

NEW QUESTION # 283
Universal containers houses their order information in their legacy backend systems.
Customers need to see their orders from the back office in their customer-facing Community.
- The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect
- Customer users only need to seetheir orders in the Community - Orders are currently public read-only
- Customer users need to access fields that are already part of the existing integration What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers

A. Leveraging existing integration with the legacy system
B. Creating a new integration with the legacy system for customer users
C. Set the external users' organisation wide defaults to private for external order objects
D. Update the customer user profile andgiven the "view all" permission on the integration object

Answer: A,D

NEW QUESTION # 284
Universal Containers need to launch a Community within 2 weeks. Everything must be driven by configuration with no custom code or AppExchange components.
The following are the requirements for their Community:
- Branding is limited to the logo and company colour palette.
- Chatter Groups will be used for private product collaboration.
- Users should be able to submit a support case
- Users should be able to view invoice information (external object using Salesforce Connect)
- Users should be able to view order information (saved in the Standard Order object in Salesforce) Which three requirements can be accomplished with the Customer Service (Napili) Template?
Choose 3 answers.

A. Branding is limited to the logo and company colour palette.
B. Users should be able to view order information (saved in the Standard Order object in Salesforce)
C. Users should be able to view invoice information (external object using Salesforce Connect)
D. Users should be able to submit a support case
E. Chatter Groups will be used for private product collaboration.

Answer: A,C,D

NEW QUESTION # 285
Universal Containers has the following requirements: - Enable VIP community access once a customer has reached $1 milion in revenue- Maintain customer revenue in Salesforce- All customers must have access to the general customer community- VIP customers must have access to VIP information in the community- The number of profiles in Salesforce must be limited How should the Salesforce Admin provide VIP users access to the VIP information?

A. Create a sharing set that allows VIP customers to access VIP information.
B. Create a permission set that has permissions to the VIP information and add it to VIPcustomers.
C. Create a profile that has permissions to the VIP information and assign it to the VIP communityusers.
D. Create a sharing rule that allows VIP customers to access VIP information.

Answer: B

NEW QUESTION # 286
A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.
What three things should the Salesforce Admin do to brand this Community using Community Builder?
Choose 3 answers.

A. Upload the Universal Containers logo image to create a custom color palette.
B. Choose colors for the text and border elements.
C. Adjust the colour palette from the Salesforce1 mobile app.
D. Apply a colour scheme that isappropriate for the template all at once with the colour palette.
E. Submit a URL reference of a site where the colour palette will be matched automatically.

Answer: A,B,D

NEW QUESTION # 287
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